None of our products are for internal consumption. Avoid contact with eyes. Keep out of reach of children. Pregnant, lactating, or those with known medical conditions should consult with a physician prior to using any of our products.

A patch test is always recommended. If irritation, redness, or discomfort occurs, discontinue use and consult a licensed healthcare practitioner. Allergies, sensitivities, and reactions can occur at any time whether or not they happened in the past.

The products we offer are not intended to diagnose, treat, cure, or prevent any disease or condition.

The statements presented on this site have not been evaluated by the Food and Drug Administration.

To help you in making an informed decision, ingredients are listed at the bottom of each listing.

We are not selling our formulas at this moment. All products are made with our signature or proprietary blends, we are unable to supply you with percentages.

Purchase with confidence. All palm oil and derivatives we use are from a sustainable source in Colombia.

Our products are not tested on animals. We test our products on ourselves and willing participants.

We use for most of our products Polyethylene Terephthalate ( PET or PETE ) plastic, which is recyclable, it has a code 1.

Your feedback is important to us. It brightens our day knowing you are happy with your purchase and the products we offer.

We strive for the best quality products and your complete satisfaction. If for some reason you are unhappy with your purchase, contact us. Your honest feedback and positive criticism will help us reach a better quality product.

Orders over $35 ship free.

To insure, expedite, or make a change, reach out to us. No change can be made if an order has been shipped. Fees may apply.

USPS Priority Mail shipments are insured up to $50.00 if damaged or lost in transit. Pictures might be required to process a replacement or refund.
For orders with a value over $50 insurance is available with an additional fee. Contact us.

Shipping fees are not refundable. Unused/unopened products are returnable for a refund, We do not cover shipping expenses for returnable items.

We are sorry but we are not responsible for lost or stolen packages. Thanks for understanding.

Yes! Reach out to us with your inquiry.
Please note that we do not offer all products wholesale.

Your satisfaction is a top priority for us. Ordering samples is encouraged before purchasing in bulk.

All wholesale, bulk, private, or custom order sales are final.

Reach out to us using Etsy messages. We usually respond faster here.

You may email us at artisanbathandbody@gmail.com
We would get back to you in less than 24 hours. Except on weekends and holidays.

Existing customers, include your transaction number. Some emails may be marked as spam and this will help us when reviewing our folder.

In an effort to have everything done and clear in a timely manner, we do not make or accept phone calls at the moment. We apologize for the inconvenience.

If a private label is needed for your order, send us your logo (if any), or information for the label personalization. You may use Etsy messages, or email us at artisanbathandbody@gmail.com

PNG, JPG, and PDF formats are preferred.

We would be in contact with you before processing your order and for your label design approval. We try our best at creating the perfect label for you.

If we have not heard back from you three days after your order was submitted, your order will be canceled.

Please reach out to us with any questions you may have. We would appreciate the opportunity to assist you.

Here are a few answers to the most recurrent questions in regard to any of our lip balms. Please feel free to reach out with any questions you may have.

- Shelf life is one year from purchase.
- Slight variations in color may occur whether they are tinted or natural color.
- Sweating and graininess may occur due to temperature fluctuations.
- Lip balm tubes are only available in natural color.
- Labels are a standard white matte color.
- Arnica lip balms are offered with tints, not scented or flavored. Except for those that contain lavender essential oil.
- The best-selling tinted lip balm for daily use is our Lip Hydrator balm, unscented.
- Our formula is adapted for summer temperatures from May to Mid September.

Color variations may occur in scented products at the time of manufacturing or over time.
Scents may dissipate or change over time.
Any scented product should be avoided if any allergy or sensitivity is a personal concern.
Scented products should not be used in other body areas or as a different type of product other than intended.
A patch test is recommended with a minimum wait of 24 hours.
All our products must be kept out of children's reach.
Slight scent variations may occur from one product to another from the same scent or from one batch to another.
Essential oils, natural fragrances, and synthetic fragrances are all considered chemicals.

No fragrance-added products may have a natural scent from the ingredients used.
No fragrance-added products are always kept and manufactured separately from scented products.
Some oils, additives, and raw materials may have a strong scent that may be noticeable in the finished product.

When a product specifies that certain ingredients were not added means that we do not add that ingredient in the manufacturing process. However, certain types of ingredients or components may be used in the manufacturing, or processing of different raw materials by our providers.

If you have questions, please reach out to us.